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The Operational Command Centre for Clinics & Spa Hotels

Control maintenance, inspections, equipment, meters, service requests, and daily facility operations from one live operating console — replacing scattered spreadsheets, WhatsApp, and email for complex clinics, wellness centres, and spa hotels.
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Reliable Facility Operations
Shift from reactive firefighting to structured preventive maintenance across critical building systems, equipment, and operational areas.
One Operational View
Connect work orders, inspections, assets, meters, and operational data in one place for facility and property teams.
OPEX & Service Quality Control
Replace fragmented operational records with live dashboards, accountable workflows, and management-ready reporting.

Why Spreadsheets, WhatsApp, and Legacy Systems Fail Modern Clinics & Spa Hotels?

Managing healthcare and wellness properties across scattered tools creates blind spots, delayed repairs, inconsistent routines, and limited visibility over operational performance.

  • WhatsApp & Phone Call Dispatches

    Requests from staff, service teams, guests, and facility users get lost across chats, calls, and emails. Tasks become difficult to track and service response becomes inconsistent.

  • Facility Data Separate From Daily Operations

    Asset registers, equipment information, floorplans, maintenance records, and operational documents often live in separate files. Teams lack one current view of what is happening across the facility.

  • Skipped Preventive Maintenance

    Engineers spend time responding to urgent issues while routine servicing and scheduled inspections fall behind. Critical equipment and building systems need structured maintenance schedules and checklists.

  • No Single Source of Operational Truth

    Facility managers rely on scattered records and periodic reports. Without current operational data, it is harder to understand workload, contractor performance, asset condition, and recurring issues.
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ONE OPERATING CONSOLE
One Operating Console for Complex Healthcare & Wellness Properties

ORDIN brings the operational information needed by facility and property teams into one live system.
BUSINESS IMPACT
Measurable Control Over
Facility Performance
Shift from reactive firefighting to structured facility management that improves operational reliability, controls operating costs, and gives management a clear view of the property.
  • Lower Operating Costs
    Reduce unnecessary reactive work by organising preventive maintenance, inspections, work orders, and contractor activities in one operational workflow.
  • Faster Service Resolution
    Give facility teams structured requests, mobile work orders, clear priorities, and real-time activity tracking to improve response and resolution of operational issues.
  • Better Equipment Reliability
    Maintain a structured equipment register with maintenance schedules, checklists, inspections, and service history for critical building and facility systems.
  • Clear Operational Reporting
    Connect work, assets, inspections, meters, and operational activity to live dashboards and management reporting.
FIELD-TESTED PROOF

How Caucasus Medical Center Streamlined
Facility & Engineering Operations

The JCI-accredited, multi-profile hospital in Tbilisi replaced fragmented facility records with one operational console for maintenance, inspections and assets.
"ORDIN gave our operations team total real-time control. We eliminated lost maintenance requests and gained full visibility over contractor performance and the condition of our critical medical and building systems."

— Operations Directorate, Caucasus Medical Center
  • JCI-accredited multi-profile hospital in Tbilisi
  • 6 specialist centres, from heart & vascular to neurosurgery and oncology
  • 24/7 inpatient and critical-care operations
  • Outpatient, diagnostic & inpatient services on one campus
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FAST TIME TO VALUE
Go Live in Days, Not Months
Deploy ORDIN in phases without replacing your entire operational environment at once.

PHASE 1 / DAYS 1–14

Mobile Ticketing & SLA Setup

Digitise maintenance requests, work orders, equipment information, and team communication for a selected facility, department, zone, or service category. Get immediate visibility over operational workload and bottlenecks.

PHASE 2 / MONTH 1–2

Assets, Inspections & Preventive Care
Build your equipment and asset register, configure inspections and checklists, and automate scheduled preventive routines. Facility and operations teams start working from a single operational console.

PHASE 3 / SCALE

Integrations & Management Reporting
Connect ORDIN to existing BMS, meters, accounting systems, and other relevant operational systems. Expand across facilities and use consolidated dashboards for management and asset-level reporting.
Discuss rollout plan for your facility
Built for GCC & Central Asia:
1C Integrated, 100% Data Compliant
Run your shopping center on software that natively syncs with 1C and regional ERPs while adhering strictly to local data sovereignty and personal data protection laws.
  • 1C, SAP & Financial Sync
    Automatically sync tenant billing data, utility chargebacks, work order expenses, and inventory parts directly with your accounting software.
  • BMS & Smart Meter Telemetry
    Connect directly to building management systems, HVAC sensors, and digital utility meters to log consumption and trigger automated fault alerts.
  • Safety, access & compliance
    Manage inspections, service schedules and access to critical areas while keeping operational data organised and compliant.
  • GSS & Central Asia Data Sovereignty
    Built for regional compliance with local cloud hosting options, multi-language support (English, Russian, Georgian, Arabic) and enterprise-grade security.