ORDIN Service desk - ticketing and helpdesk for Real Estate

Take control of your facility and property management tasks with the ORDIN Inspections module. Our mobile app and NFC tag support simplify inspections, improve accuracy, and increase productivity, ultimately reducing costs and saving time.

Generate your own checklists and get instant reports online, in PDF and Excel format.
The Simplest Checklist Inspection App for Real Estate
ORDIN Service desk key features
Full work order fulfilment cycle within the app and portal
Tenants, engineers, subcontractors, and even end-users are able to create and access the status of work requests to optimize the entire process and considerably reduce response times.
Fast messaging between tenants and employees
ORDIN allows you quickly add comments to each request at all stages of the process, which greatly simplifies communication between all participants and saves their time.
Photofixing and recording of materials
can be readily monitored with the help of ORDIN integrated functionality, ensuring high standards of work and efficient use of resources.
Customer satisfaction rating and assessment of the contractor's work quality.

Among real time task execution control, ORDIN Service desk module provides timely and professional communications to keep your tenants informed and engaged.
  • Tasks distribution among flows/services
    Automatically assign work orders to the right technician according to their specialisation and mark tasks as priorities — all this without picking up your phone!
  • No more paperwork
    ORDIN Service Desk puts an end to unnecessary paperwork by keeping everyone connected, organised and satisfied with their work processes.
  • Interactive dashboard
    Application's execution status upon push/e-mail notification
  • Reports and data-backed decisions
    Automated reports on facilities, utilities, preventive and reactive maintenance with the option to export to Excel.
ORDIN for buildings and structures
Deliver high quality, responsive service and efficient maintenance to build asset value.
  • Office buildings and social infrastructure facilities
    Streamline management, improve tenant and visitor satisfaction and increase facility efficiency with a complete all-in-one solution.
  • Residential buildings and complexes
    Efficient asset management, improved resident satisfaction, high service standards and data-driven decision making.

  • Shopping malls
    Automate interactions with retailers and service providers to ensure a seamless experience. Ensure that the building is welcoming, comfortable, and safe for visitors.
  • Warehouse complexes and logistics centers
    Increase the efficiency of vehicle loading and unloading, ensure secure storage, manage parking and issue permits.
ORDIN for industries
Ensure quick, transparent and reliable maintenance for complete management of the facility.
Property management
Use intelligent solutions to streamline operations and increase revenue.
Warehousing and Logistics
Optimize procedures to increase efficiency, reduce time consumption, and guarantee safe storage.
Establish an environment that is modern, comfortable, and secure to accommodate both sellers and buyers.
Provide the perfect stay through flawless hotel maintenance and housekeeping.
Improve access control for buildings and manage visitor and vehicle flow more effectively.
Facility services
Streamline facilities services and guarantee the well-being of buildings’ users
Ensure patient safety with reliable maintenance.
Use innovative it-technologies to accelerate scientific progress.

ORDIN is a cutting-edge CAFM system with a focus on simplicity and borderless onboarding

We offer your team a complete set of tools to help with facility and property management daily operations
Work on any device
ORDIN interface is responsive. Now you can stay on top of everything about projects wherever you are.
Use clear interface
We have developed an intuitive and minimalist interface that you can get used to in no time. You'll also appreciate its look and feel.
Keep project documents in order
You can attach documents and files to your assets cards, work orders and discussions to share them with your colleagues.
Work all over the world
Fully distributed worldwide? Access discussions from anywhere and communicate effectively without wasting a second.
Get monthly reports
Reports consist of all the details and data that you need. You can use them to analyze your productivity or share with colleagues.
Use multiple integrations
Integrate your work with any apps and popular services. You can integrate a huge variety of services through Hasura GraphQL or API.
You are in a good company!
Join real estate professionals using ORDIN Inspections and other modules
Choose pricing, that fits your business
Our mission is to provide easy-to-use software from managers to technicians with 100% transparent pricing
Per user

from €500.-
unlimited users and m2
Need more?
Real estate software development
Learn more and start
You can choose a convenient time and use a trial access to get to know ORDIN better